Absolute Securing & Locksmiths
Absolute Securing & Locksmiths
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Terms and Conditions

Introduction :

Welcome to Absolute Securing and locksmiths, By accessing and using our website and services,

you agree to be bound by the following terms and conditions, if you do not agree with any part of these terms, you should discontinue use of our services immediately.


Services :

Absolute Securing and locksmiths provides, Boarding and locksmiths services , including but not limited to residential , commercial and Industrial Boarding and Locksmiths solutions. We strive to ensure the accuracy of the information on our website, but we do not guarantee the availability or reliability of any services at all times.


Payments and Pricing : 


* Pricing: All service prices are subject to change without notice. We endeavour to provide clear and accurate pricing information, but the final cost may vary based on the complexity of the service provided.


* Payments: Payment is due upon completion of service , unless otherwise agreed in writing. We accept - Debit / Credit Card - Bank transfers.


 * Non - Refundable Fees: Certain fees, such as emergency call-out fees, deposits taken are non- refundable.


Appointments and Cancellations:


* Bookings: You may book services through our website, email or phone . Appointments are confirmed based on availability.


* Cancellations: Cancellations must be made at least 24 hours prior to the scheduled service. Failure to cancel within the time frame may result in a cancellation fee.


* No-Shows: If you fail to be present at the scheduled location without prior notice , a call-out fee may be charged.


Warranties and Liability:


* Service Warranty: We provide limited warranty on parts and labour for 12 months from date of service. The warranty does not cover misuse, improper maintenance, or unauthorised repairs.


* Disclaimer of Liability: While we strive for excellence , we are not liable for any damages, including but not limited to indirect, incidental, or consequential damages resulting from the use of our services.


* Force Majeure: We are not responsible for any failure or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, government actions, or strikes. 


User Responsibilities: 


* Accurate Information: You agree to provide accurate and complete information when booking our services. False information may result in the cancellation of you service.


* Security: It is your responsibility to ensure that the property is secure both before and after the services is provided, We recommend changing or rekeying locks immediately if keys are lost or stolen.   


Intellectual Property: 

All content on this website, including text, graphics, logos, and images, is the intellectual property of Absolute Securing and Locksmiths or its Licensors. You may not reproduce, distribute, or exploit any part of the website without prior written consent.


Privacy Policy: 

We respect your privacy and are committed to protecting your personal information. 


Modifications to the Terms:

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of the services signifies acceptance of the updated terms.


Contact Us:

Email: info@absolutesecuringandlocksmiths.co.uk

Phone: +447485689879


Buy using Absolute Securing and Locksmiths you acknowledge that you have read, understood, and agreed to these Terms and Conditions.





Return and Refund Policy

 

At Absolute Securing and locksmiths customer satisfaction is our top priority. We aim to provide high-quality services and products. However, we understand that issues may arise. Please review our refund and return policy below for details on how we handle refunds, returns and service issues.


Services

Non-satisfaction with Services:

  1. If you are not fully satisfied with the locksmith service provided, please contact us within 7 days of the service date.
  2. We will evaluate you complaint and, if deemed appropriate, we may offer a re-service free of charge or provide a partial refund.
  3. Refunds for services will be issued only in the case where services were performed as agreed or where re-service is not possible.

Emergency Services :

  1. Emergency Services ,Lockouts are not refundable once completed. However, if you believe the service was not properly performed, please contact us within the 24 hours for review . 


Non - Refundable Fees: Certain fees, such as emergency call-out fees , deposits taken are non- refundable.


Products: 


Return of Locks, Keys, and Hardware.

  1. We accept returns of locks, keys and other hardware within 7 days of purchase, provided the items are in unused, original condition, and include all original packaging and  documentation.
  2. Custom-made or Bespoke order items are non refundable unless they are defective.

Defective Products:

  1. If a product sold by us is found to be defective within 15 days of purchase, we will either replace the item or offer a alternative replacement.
  2. After 15 days, warranty claims will be handled according to the manufacturer`s warranty.


Refund Process:

  1. Refunds will not be provided for issue resulting from misuse, accidental damage, or failure to follow product, or manufactures service instructions.
  2. Discounts and promotional services are non-refundable. 


Contact Information: 


If you have any questions or need assistance with a return or refund please contact us at:


Email: info@absolutesecuringandlocksmiths.co.uk

Phone: +4407485689879


We are committed to resolving any issue in a timely manner. Thank you for choosing Absolute Securing and locksmiths 


Copyright © 2024 Absolute Securing & Locksmiths  - All Rights Reserved.

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